How to pick the perfect photo
The better the photo, the more your portrait looks like them. You don't need a special camera. A phone photo with good light works beautifully.
Get down to their level
Hold the phone at your pet's eye level, about an arm's length away. Their face should fill a good part of the frame.
Use soft daylight
Stand near a window or step outside on a bright day. Skip the flash and avoid dark rooms.
Show the whole face
Both eyes, the nose, and both ears in view and in focus. Nothing covering the face.
This is what we love to receive
- Sharp and in focus, especially the eyes
- Taken at eye level, not from above
- Soft natural light, no flash
- Head, both ears, and the chest in the frame
- The original photo from your phone, not a screenshot
Photos that make it harder
We can still work with many photos, but these make the result less like your pet.
A few more tips
More than one pet?
Upload a separate photo of each pet. They don't need to be in the same picture. We bring them together in one portrait.
Memorial portraits
Older photos are fine. Choose the clearest one you have. If some details are hard to see, tell us about them when you reply to your proof.
Not sure about your photo?
Order as usual. If the photo won't give a good result, we'll tell you when we send your proof, before anything is printed.
